Privacy Policy

Effective Date: 01/01/2024

Loop Software & Testing Services, Inc ("we," "us," or "our") is committed to protecting the privacy of our customers, users, and website visitors ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.workwithloop.com/, use our services, or interact with us in any other way.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

  • Visit our website
  • Fill out a contact form
  • Subscribe to our newsletter
  • Request a quote or service
  • Interact with us via email, phone, or social media
  • Use our services

The types of information we may collect include:

  • Personal Information: Name, email address, phone number, postal address, and any other information you voluntarily provide.
  • Payment Information: Credit card details, billing address, and other financial information needed to process transactions.
  • Technical Data: IP address, browser type, operating system, referring URLs, access times, and other information collected through cookies and similar technologies.
  • Usage Data: Information about how you use our website and services, including pages viewed, time spent on our site, and other similar data.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services
  • To improve our website and services
  • To process transactions and send related information, including purchase confirmations and invoices
  • To send promotional communications, such as newsletters, offers, and updates, with your consent
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage trends and preferences
  • To prevent fraudulent transactions and protect the security of our website and services
  • To comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal Requirements: We may disclose your information if required by law, or if we believe it is necessary to protect our rights, comply with legal obligations, or prevent illegal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies (For U.S. Traffic Only)

We use cookies and similar tracking technologies to collect information about your interactions with our website for users accessing the site from within the United States. Cookies are small data files stored on your device that help us improve your experience on our site. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

For visitors from the United States, when you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. If you are based in the United States, you may opt out of receiving this advertising by visiting https://app.retention.com/optout.

5. Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to:

  • Access and update your personal information
  • Opt-out of receiving marketing communications
  • Request the deletion of your personal information
  • Object to the processing of your personal information

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Loop Software & Testing Services, Inc
1189 Woodmere Ave, Suite K6
hello@workwithloop.com
(231) 335-1397

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